Techeaven takes the privacy of our customers very seriously. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website.

1. Information We Collect

We collect several types of information when you use our Service:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing and shipping address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact customer support.
• Payment Information: We use a secure third-party payment processor to handle all financial transactions. We do not store your full credit card information on our servers.
• Usage Data: We collect information about your activity on our website, such as the products you browse, the items you add to your cart, and the pages you visit. This information is used to personalize your experience and improve our Service.
• Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This information is used for troubleshooting purposes and to understand how users interact with our Service.

2. Use of Information

We use the information we collect for the following purposes:

• To process your orders and fulfill your requests
• To create and manage your account
• To send you marketing and promotional communications (with your consent)
• To personalize your experience on our website
• To improve our Service
• To prevent fraud and abuse

3. Disclosure of Information

We may disclose your information to third-party service providers who help us operate our website and fulfill your orders. These service providers are contractually bound to keep your information confidential and secure.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal process, protect our rights, or protect the safety of others.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices

You have several choices regarding your personal information:

• You can access and update your account information at any time.
• You can unsubscribe from our marketing communications by clicking the "unsubscribe" link in any email you receive from us.
• You can request that we delete your personal information by contacting us (see Contact Us below).

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us (see Contact Us below). We will take steps to remove the information from our servers.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: business@techheaven21.co.uk
• By phone: (+44) 074-8333-8084 (during 9:00 am to 5:00 pm)

By using our website, you agree to this Privacy Policy.